Return Guidelines

  • Return must be initiated via this online return form within 1 week (7 calendar days) of the delivery date of your order, per tracking number.
  • Items must be in unworn, unwashed, and re-sellable condition to be eligible for a refund.
  • Items NOT eligible for refund include Final Print Run, Bargain Bin, and Pre-Order items.
  • For Package Deals, ALL items that were part of a Package Deal must be returned.
  • All music purchases must be returned unopened and in their original plastic wrap.
  • Shipping costs and taxes incurred for returns are the responsibility of the customer. Only defective items or wrong items received will be reimbursed for shipping return packages.
  • A full refund will be issued for defective or wrong item received ONLY. Refund less $3.00 restocking fee will be issued for all other returns.

LOOK UP ORDER BY EMAIL AND ZIP CODE

Don't have an account? No problem, just enter the billing email address and zip code for your order.