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Return Guidelines

  • Return must be initiated via this online return form within 1 week (7 calendar days) of the delivery date of your order, per tracking number.
  • Items must be in unworn, unwashed, and re-sellable condition to be eligible for a refund.
  • Items NOT eligible for refund include Final Print Run, Bargain Bin, and Pre-Order items.
  • For Package Deals, ALL items that were part of a Package Deal must be returned.
  • All music purchases must be returned unopened and in their original plastic wrap.
  • Shipping costs and taxes incurred for returns are the responsibility of the customer. Only defective items or wrong items received will be reimbursed for shipping return packages.
  • A full refund will be issued for defective or wrong item received ONLY. Refund less $3.00 restocking fee will be issued for all other returns.

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